Make a difference

with a career in care.

Great care begins with great people

Ideal Complex Care  is a specialist complex care agency based in Crawley , West Sussex, dedicated to providing the highest standard of care at home for clients with complex needs. Our qualified nurses and highly trained care staff support children, young people, and adults in achieving their health and personal goals.

We are seeking a compassionate and dedicated professionals to join our team. In this role, you will provide essential support to clients in their homes, helping them maintain their independence and quality of life. Your contributions will be vital to our mission of delivering exceptional care across the South of England.

What you can expect with us

Reward

Receive a generous annual leave package along with competitive pay and mileage allowance, plus flexible shift patterns to suit your lifestyle

Wellbeing

Our Employee Assistance Program provides 24/7 counselling and online wellbeing resources as well as a Wellness to help you reach your Health and Fitness goals.

Training

Build a rewarding career with ongoing training & development, with opportunities to gain recognised qualifications to build career progression.

Benefits

Opportunity for saving money on daily essentials and key life events with store discounts, recognition to celebrate great work, and an employee referral programme.

Why work for us

Joining Ideal Complex Care means becoming part of a compassionate community dedicated to making a meaningful impact in people’s lives. You will have the opportunity to work with experienced professionals who are committed to delivering high-quality, personalised care.

We pride ourselves on fostering a supportive and inclusive work environment where your contributions are valued and your career development is a priority.

95 %

Satisfaction Rate

20

Years of quality care

100

Skilled colleagues

1

Complex care provider

Why Should You Become A Ideal Complex Care Services Team Member?

At Ideal Complex Care, we know that caring is a challenging and rewarding career. Our aim is to provide a compassionate, caring service to our clients, and a fulfilling, supportive work environment for our staff.

Benefits of joining the Ideal Complex Care team include:

  1. Make a Real Difference – Every day, you’ll help improve the lives of vulnerable people in your community.
  2. Established Reputation – With over 20 years of experience, we are a trusted, stable and growing care provider.
  3. Career Progression Opportunities – We actively promote from within and support your long-term professional development.
  4. Supportive Work Environment – Join a team where you’re valued, respected, and supported every step of the way.
  5. Flexible Working Patterns – We offer shifts that fit around your life, with part-time and full-time options available.
  6. Competitive Pay & Benefits – Enjoy fair wages, holiday pay, pension contributions, and other staff benefits.
  7. Recognition & Rewards – Your hard work won’t go unnoticed; we celebrate and reward outstanding contributions.
  8. Diverse and Inclusive Culture – Be part of a workplace that embraces diversity and treats everyone with dignity.
  9.  Be Proud of Your Work – Know that your role has purpose and meaning every single day.



What our colleagues say…

Working at Ideal Complex Care has been the most fulfilling job of my career. We’re given the training and tools we need to deliver personalised, high-quality care – and the team support is second to none.

Rachel, Community Nurse

The level of training here is exceptional. Every client has different needs, and Ideal makes sure we’re always prepared to give the best care possible. I’ve grown so much professionally since joining.

Michelle, Complex Care Worker

What sets Ideal Complex Care apart is the attention to both clients and staff. As a carer, I feel valued, supported, and proud of the difference we make in people’s lives every day.

Sam, Healthcare Assistant

Where will you make a difference?

Nursing roles

Offer a high standard of clinical skills, from Branch and in home-based nursing with clients, both adults and children, with complex care needs.

Care roles

Provide essential support to clients in their homes, helping them maintain their independence and quality of life.

Office roles

Receive a generous annual leave package along with competitive pay and mileage allowance, plus flexible shift patterns to suit your lifestyle.