At ICC, we believe in celebrating excellence and supporting growth within our team. From our ‘Employee of the Month’ recognition scheme to our internal regional awards, we take every opportunity to recognise those who go above and beyond.
We invest in professional development through our ADVANCE Programme, providing a clear pathway for those who want to progress in their careers. By nurturing young talent through our Graduate Programme, we are building the next generation of care professionals.
For us, recognition and development go hand in hand, because when our people thrive, so do the communities we serve.
A Team That Gives
Our Charity Partners
At Ideal Complex Care, we believe great care extends beyond the individuals we support. That’s why we’re proud to partner with two remarkable charities: the Royal Voluntary Service, which helps tackle loneliness and strengthen community connections, and The Care Workers’ Charity, which provides vital financial, practical and emotional support to care professionals facing hardship.
The level of training here is exceptional. Every client has different needs, and Ideal makes sure we’re always prepared to give the best care possible. I’ve grown so much professionally since joining.
Michelle, Complex Care Worker
Working at Ideal Complex Care has been the most fulfilling job of my career. We’re given the training and tools we need to deliver personalised, high-quality care – and the team support is second to none.
Rachel, Community Nurse
What sets Ideal Complex Care apart is the attention to both clients and staff. As a carer, I feel valued, supported, and proud of the difference we make in people’s lives every day.
Sam, Healthcare Assistant
Meet Our Regional Team
Jo Sellars-Waymark
Register Manager
Lorraine Nash
Operations Manager
Gregg Wilson
Regional Director
Chris Koymans
Director of Quality & Training
Amy Randall
Finance Manager
Leanne Tuck
Head of Credit Control & Billing
Proud to be part of Clece Care Services
Ideal Complex Care is proud to be part of Clece Care Services – one of the UK’s leading care providers. As part of this trusted national group, we benefit from shared values, expert resources, and a commitment to delivering high-quality, person-centred care.
Clece Care Services supports over 12,000 service users across the UK, with local teams delivering tailored care that meets the needs of each community. Being part of this wider network enables us to combine the strength of a national organisation with the personalised approach of a local care provider.
FAQs
Our team is made up of experienced care professionals, clinical specialists, coordinators, and support staff who are passionate about delivering exceptional complex care. Each team member plays an important role in ensuring the people we support receive safe, personalised, and compassionate care tailored to their individual needs.
Our team brings a wealth of experience in health and social care, including complex care, clinical support, care coordination, and leadership. We are committed to continuous professional development to ensure the highest standards of care.
Yes. If you have any questions about our services or would like to discuss your care needs, our friendly team is here to help. Visit our Contact Us page to get in touch.
Our team works closely with individuals, families, healthcare professionals, and other stakeholders to create tailored care plans that reflect each person’s unique needs, preferences, and goals.
Ideal Complex Care Ltd is a leading provider of complex care at home for children, young people, and adults with complex clinical needs. Our highly qualified nurses and specialist care staff deliver safe, compassionate, and high-quality support tailored to each individual’s medical, personal, and emotional needs – whether on a long-term basis or through respite care.
